Terms of sale
These terms apply to photos you buy from Flogvit at FLOGVIT.eventphotos. Flogvit is the seller and is the party you have the contract with. FLOGVIT runs the website and never receives the payment.
Parties
The seller is FLOGVIT DATA Vegard Hanssen, reached at the details below.
- Company
- FLOGVIT DATA Vegard Hanssen
- Organisation number
- 983948030
- Address
- Mårvegen 2, 4347 Lye
- Telephone
- +4740401214
- Contact
- vhanssen@menneske.no
The buyer is the consumer who places the order.
What is sold
- A single photo: the photo you choose, in full resolution as a JPEG file, without the mark the free preview carries.
- A pack: every photo of your bib number from one event, at one fixed price.
- Delivery: a download link straight away, on the receipt page and by e-mail. The link works for 90 days.
- Free preview: every photo can be downloaded at 1024 px with the photographer's mark, at no cost.
- Test event — NOK 49 per photo — sales open when the payment account is approved
Payment
You pay Flogvit directly, by Vipps or by card. The amount is charged when the purchase is completed, and the price shown at checkout is the price you pay — there are no fees on top.
Flogvit is registered for VAT, and 25 % VAT is included in the price.
Delivery
The photos are delivered at once: a download link on the receipt page and by e-mail to the address you gave. The files are full resolution, without the mark the free preview carries. The link stays open for 90 days from the purchase.
Right of withdrawal
A photo is digital content delivered immediately. Under angrerettloven § 22 n the right of withdrawal does not apply once delivery has begun, when the buyer has expressly asked for it and acknowledged that the right is thereby lost — which is what the box you ticked at checkout said. Your receipt repeats it.
If you did not give that acknowledgement, the ordinary right applies: 14 days from the purchase, under angrerettloven § 21. Write to the seller at vhanssen@menneske.no.
Returns
A digital photo cannot be sent back the way goods can. If you withdraw from the purchase, or cancel it because a file is faulty, Flogvit refunds you by the same means you paid with, no later than 14 days after being told. The photos may not be used after that.
Complaints about faults
If a file is damaged, will not open or is not the photo that was shown, it is a fault under digitalytelsesloven. You can ask for it to be put right — usually with a new file — and if that does not happen, for a price reduction or your money back. Write to Flogvit at vhanssen@menneske.no within a reasonable time after you noticed the fault.
Dispute resolution
A complaint goes to Flogvit first. If you do not agree, Forbrukerrådet offers free mediation (forbrukerradet.no), and a case that is not settled there can be brought before Forbrukerklageutvalget.
Norwegian law governs the sale.